Resume

11+ yrs Business Operations & Ownership | 5 yrs Business Analysis & Reporting | 3 yrs Commodities Commercial Operations | 3+ yrs Product & Project Leadership

Experience

2015 - Current
Instrooments (DBA of One World LLC)

Co-Founder | Product & Project Lead

Owned product direction and execution—market/problem discovery, scope definition, prioritization, delivery planning, and iteration. Established repeatable project management practices to increase visibility, reduce cycle time, and improve delivery reliability. Developed documentation, KPIs, and feedback loops to guide decisions and ensure continuous improvement across initiatives.
2013 - 2025
American Councils for International Education · Contract

Assistant / Consultant (Contract) — Travel & Logistics

Supported end-to-end travel and logistics for international education programs, coordinating itineraries, documentation, and stakeholder communication to ensure smooth participant movement and compliance.
2007 - 2012
Ferrexpo Group

Business Analyst

Produced analytical reporting on mining/iron ore commercial performance and market dynamics to support planning and prioritization. Streamlined routine analysis and reporting (KPIs, trend summaries, presentation materials), improving speed and consistency of decision support. Supported marketing analysis and stakeholder communication across teams.

Education

2008 - 2010
IMC Krems University of Applied Sciences

Master of Arts in Business — Export-Oriented Management

Graduate-level specialization in export-driven growth: international strategy, market expansion, trade/logistics fundamentals, and cross-cultural business execution.
2008 - 2009
University of Economics and Law KROK

Master of Arts — International Economics

Master of Arts in International Economics focused on global markets, macro/microeconomic analysis, trade, and international finance.

Certificates

Tool Utilization

Based on the last 12 months. Percentages reflect time allocation in tools, not skill level.

ClickUp

Backlog Management

40%

Sprint Planning

30%

Workflow states / WIP control / Ticket hygiene

20%%

Reporting / Dashboards / Status Views

10%

Power BI

Dashboard building (exec + team views)

40%

Data modeling / measures / refresh logic

25%

Reporting & distribution (sharing, publishing, views)

20%

Monitoring & iteration (improving based on feedback)

15%

MS Excel / Google Sheets

KPI Tracking & Operational Metrics

35%

Forecasting / Budgeting / Cost-Value Modeling

25%

Analysis (Ad-hoc, Segmentation, Prioritization Support)

25%

Data Cleanup / Structure / Templates

15%

Miro / Lucidchart

Process maps (AS-IS / TO-BE)

35%

Story mapping / user journey

25%

Stakeholder mapping / alignment workshops

25%

Retros / improvement workshops

15%

Documentation (Notion / Google Docs)

Requirements / PRDs / User Story Context

35%

Decision Log / Assumptions / Tradeoffs

25%

Meeting Notes / Action Items

25%

Release Notes / Process Docs / SOPs

15%

Communication (Slack / Email / Calendar)

Cross-functional Coordination / Unblockers

35%

Stakeholder updates (Async Status, Expectations)

30%

Escalations / Risk Communication

20%

Planning & Scheduling (Cadences, Ceremonies)

15%