Resume
11+ yrs Business Operations & Ownership | 5 yrs Business Analysis & Reporting | 3 yrs Commodities Commercial Operations | 3+ yrs Product & Project Leadership
Experience
2015 - Current
Instrooments (DBA of One World LLC)Co-Founder | Product & Project Lead
Owned product direction and execution—market/problem discovery, scope definition, prioritization, delivery planning, and iteration.
Established repeatable project management practices to increase visibility, reduce cycle time, and improve delivery reliability.
Developed documentation, KPIs, and feedback loops to guide decisions and ensure continuous improvement across initiatives.
2013 - 2025
American Councils for International Education · ContractAssistant / Consultant (Contract) — Travel & Logistics
Supported end-to-end travel and logistics for international education programs, coordinating itineraries, documentation, and stakeholder communication to ensure smooth participant movement and compliance.
2007 - 2012
Ferrexpo GroupBusiness Analyst
Produced analytical reporting on mining/iron ore commercial performance and market dynamics to support planning and prioritization.
Streamlined routine analysis and reporting (KPIs, trend summaries, presentation materials), improving speed and consistency of decision support.
Supported marketing analysis and stakeholder communication across teams.
Education
2008 - 2010
IMC Krems University of Applied SciencesMaster of Arts in Business — Export-Oriented Management
Graduate-level specialization in export-driven growth: international strategy, market expansion, trade/logistics fundamentals, and cross-cultural business execution.
2008 - 2009
University of Economics and Law KROKMaster of Arts — International Economics
Master of Arts in International Economics focused on global markets, macro/microeconomic analysis, trade, and international finance.
Certificates
Tool Utilization
ClickUp
Backlog Management
40%
Sprint Planning
30%
Workflow states / WIP control / Ticket hygiene
20%%
Reporting / Dashboards / Status Views
10%
Power BI
Dashboard building (exec + team views)
40%
Data modeling / measures / refresh logic
25%
Reporting & distribution (sharing, publishing, views)
20%
Monitoring & iteration (improving based on feedback)
15%
MS Excel / Google Sheets
KPI Tracking & Operational Metrics
35%
Forecasting / Budgeting / Cost-Value Modeling
25%
Analysis (Ad-hoc, Segmentation, Prioritization Support)
25%
Data Cleanup / Structure / Templates
15%
Miro / Lucidchart
Process maps (AS-IS / TO-BE)
35%
Story mapping / user journey
25%
Stakeholder mapping / alignment workshops
25%
Retros / improvement workshops
15%
Documentation (Notion / Google Docs)
Requirements / PRDs / User Story Context
35%
Decision Log / Assumptions / Tradeoffs
25%
Meeting Notes / Action Items
25%
Release Notes / Process Docs / SOPs
15%
Communication (Slack / Email / Calendar)
Cross-functional Coordination / Unblockers
35%
Stakeholder updates (Async Status, Expectations)
30%
Escalations / Risk Communication
20%
Planning & Scheduling (Cadences, Ceremonies)
15%